SHIPPING & RETURNS
We offer a 100% Satisfaction Guarantee on products purchased directly from us. If you are not completely satisfied, you may return the remainder of the product to us for a full refund or within 10 days of receipt. You do not need a return number or authorization to send in a return. Please note that if you purchased an Alpha Elite Performance product from a retailer or other vendor and are not satisfied, you MUST return the product to your place of purchase.
Please enclose the copy of your order receipt, with reasons why you did not like your Alpha Elite Product. We welcome all reviews so that we may be able to better our business and brand.
Receiving a Refund
The time required for you to receive a refund will depend on the following factors:
- 1 to 10 business days for us to receive the return shipment from your shipper.
- 1 to 3 business days for us to process your return.
- 3 to 10 business days for your bank or credit card company to process the refund request.