SHIPPING & RETURNS
We offer a 100% Satisfaction Guarantee on products purchased directly from us. If you are not completely satisfied, you may return the remainder of the product to us for a full refund within 10 days of purchase. You do not need a return number or authorization to send in a return. Please note that if you purchased an Alpha Elite Performance product from a retailer or other vendor and are not satisfied, you MUST contact the retailer for their return policy.
Please enclose the copy of your order receipt, with reasons why you did not like your Alpha Elite Product. We welcome all reviews so that we may be able to better our business and brand.
Receiving a Refund
The time required for you to receive a refund will depend on the following factors:
- 1 to 10 business days for us to receive the return shipment from your shipper.
- 1 to 3 business days for us to process your return.
- 3 to 10 business days for your bank or credit card company to process the refund request.